- Formation of the contract.
The orders placed on the waiter engage the customer as of reception by our customer service of the order and its payment. In the event of payment in against refunding, the orders placed on the waiter engage the customer as of reception by our customer service of the order.
- Delivery.
Association " It is the life " begins to put all works about it in order to deliver the order within the shortest times, and this as of reception of the purchase order and the means of payment. The delivery periods indicated on the purchase order are given only as an indication and the possible delays do not give it must to the purchaser cancel the sale, refuse the goods or claim damages.
Any complaint for nonconformity will have to be transmitted in the week which follows the date of reception of the order.
Association " It is the life " is released from its obligation of delivery for all fortuitous occurences or cause beyond control. As an indication, the all-out strikes or partial, the floods, the fires are cases of absolute necessity.
The transfer of property of the delivered products or to deliver is suspended until the integral payment of the price by the customer and this without incidence on the transfer of the risks.
- Price.
Association " It is the life " will be able to modify its tariffs constantly.
The customer commits himself paying the selling price in force at the time of his seizure of the order. The payment of the order is payable in advance in a payment at the time of the sending to association " It is the life " of the purchase order, except for the payment in against refunding.
- Right of retractation.
Under the terms of the L121-16 article of the Code of consumption, the customer has a seven clear days deadline as from the delivery of his order to make return of the products to association " It is the life " for exchange or refunding, without penalties except for the expenses of return. The turned over films, books or other products should not be used and remained under seals.
- Guarantees.
In addition to the legal guarantee against the hidden defects, association " It is the life " guarantees the defect of the support in the methods defined below.
If the customer would note a defect of the support, it has one month as from its purchase to make of it return to association " It is the life ". To profit from this guarantee, the customer must obligatorily address to his expenses with association " It is the life " the support accompanied by the completion bond joint to the product. Association " It is the life " then turns over to its expenses, the customer, the address indicated on the completion bond, a new support.
In addition to these guarantees, association " It is the life " does not provide any other guarantee.
- personal Data protection.
All the data that you entrust it to us are in order to be able to treat your orders. Under the terms of the law n° 78-17 of January 6, 1978 relating to data processing, the files and freedoms, you have near the customer service association " It is the life " of a right of access, of consultation, modification, correction and suppression of the data that you communicated to us.
- Litigations.
Any place order carries the adhesion of the customer, and this without any restriction, in the General Conditions of sale of association " It is the life ". Any disagreement relating to sale (price, CGV, produced...) will be subjected to the French right in front of the commercial court of Auch.
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